Ordering at Belmar
Yes, if you do not want to create an account, you can place an order as a "guest" user. If you register as a client you will be able to enjoy some advantages such as: easily tracking the status of your order, creating wish lists or not having to enter your information on your next purchase.
To place an order through our website you must follow the following steps::
- Add the desired products to the shopping cart.
- Access the shopping cart, create a new account as a user or access as a guest user and fill in all the requested fields.
- Select the payment method and proceed to make the purchase.
- If you have a coupon code, enter it in the "discount code" field and apply to see it reflected in the order total.
- Click on "Confirm", make the payment and wait for the confirmation email to arrive.
If you have made a mistake or have changed your mind and do not want to place the order anymore, you have the possibility to cancel it. Enter your user account, click on "My orders" and click on "View order / Cancel".
Keep in mind that if your order has already left our warehouses, you can no longer cancel it and you will have to make a return once you receive it. The maximum term for the return of an item is 15 days from receipt of the order. More information in the conditions of sale.
Once we receive your parcel in our warehouses, we will check that everything is in order and we will send you an email to arrange the refund of the order. The maximum period to receive said refund will be within 15 days from the sending of the confirmation email. More information in the conditions of sale.
To make use of a discount code, all you have to do is enter the code in the “voucher code” field, once you reach the shopping cart. Automatically, the discount will be applied to your order.
Once your order leaves our warehouses, you will receive a confirmation email along with the estimated delivery date and a tracking link so you can locate it at all times.
If your estimated delivery date has passed and you have not received the order, please contact us so we can help you immediately